Table of Contents
Introduction
B2B is the activity between two companies to sell their goods and services, information from one company to another rather than contacting customers.
Definition
An economic activity carried out from one firm to another to sell their goods and services, information rather than contacting customers is known as B2B.
Types of B2B
Producers:
The producers design and also manufacture their products independently and also sell them to the companies directly without contacting the retailers.
Retailers and Resellers:
These retailers or resellers sell their goods and services to the companies directly rather than contacting customers or wholesalers.
B2B Industries
Financial services
Technology
Manufacturing
Construction
Retail
Telecommunications
Insurance
Education
Engineering
Marketing and sales
Real estate
Food and also beverage
B2B Challenges
Some of the difficulties of B2B
Long-term customer retention: These companies often have difficulty convincing buyers to make repurchases.
Limited market: These companies should fix the targets in the business market as they are limited in size; otherwise, it may be risky.
More competitive. It is very competitive as it is tiny.
Longer decision-making process. As there are many investors, making decisions is complex, and the business may run slow.
Price negotiation: As the companies purchase the goods in bulk quantity, however, they bargain the prices and also demand extra services and discounts.
Benefits
Large average deal size: These companies can grow sales with high-value deals with big organizations to make sales for millions of retailers.
Higher switching costs. These companies are satisfied with the product and service if it has trust and also loyal.
Large market potential: These companies advertise their products and also services and conduct business online, hence, which makes it easy for clients to place orders in large quantity
Faster delivery: It makes the sales process efficient for sellers and also makes the process hurry for buyers. Integrated systems enable the transacting companies to sync data across channels, fulfill inventory updates, and also manage complicated orders.
Built-in order management: B2B is easily integrated with order management systems. This enables sellers to synchronize orders and record customer’s data.